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Help Center

Topics: Troubleshooting

Powering on

Tracking during No GPS

Remote restart/shutdown

GPS errors near tall buildings

Device not charging

No GPS gray circle

Screen blacked out

WiFi vs. GPS signal

No Communication

No Battery

Illegal Hotspot Name error

Tracking during No Communication

Advanced troubleshooting

Multiple No Communication entries

Removing the battery

No Communication after reactivation

Wi-Fi Networks not loading

Empty timeline

Missing notification

Missing unknown place