Help Center

Getting started

Note: GPS 2 (Verizon) guidance is available here.


Welcome to AngelSense!


This 2-minute video will walk you through what you need to know in order to start using AngelSense.



Step 1: Charge the device: When connecting the device to the charger it should turn on automatically, with the blue LED light on solid. It will take approximately 4 hours for a full charge of over 12-14 hours.

Step 2: Download the AngelSense App.

Step 3: Log In to the AngelSense App for further guidance.

Step 4: Place near a window or go outside to get location updates to your app.
Step 5: As soon as your device is charged and turned on, take the device out with you to different places and watch your app for prompts with further guidance. Geo-fences are created automatically in AngelSense! Just name the places as soon as your child visits them.


DOWNLOAD: Safety Prep & Emergency Search Tools Guide

Print out this step by step guide, which takes you through all the AngelSense features so that you are prepared in case of an emergency. Keep it handy as a reference guide and give it to others that you have added to the app (Grandparent, teacher, caregiver).

AngelSense Emergency Search Tools & Safety Prep Guide

BLOG: How to Build a Routine to Wear AngelSense Daily
Wearing AngelSense daily is key to achieving the highest level of preventative safety. Following this gradual and consistent process to establish and maintain a daily routine, works!
BONUS: Printable Reward Chart (included in your kit)

AngelSense Daily Wearing Reward Chart Set


Here is a video with more information on wearing options:



From the AngelSense Blog:

Why Your Child with Autism Needs a BIGGER GPS Device 

Proactive alerts to routine deviations and providing consistent location updates in poor GPS and cellular conditions are indispensable features. Supporting these capabilities require enough power to sustain the device and can only be achieved with a larger battery size and an equally accommodating device.


*NOTE: The GPS 1 is the default device when you order.

Verizon is updating its network to cover only new technology and some, like our GPS 2, will be phased out over time. They will no longer be activating new 3G devices, but this does not affect our current GPS 2 device. We are in the process of working on a solution that meets all of our clients’ needs so that we are prepared when the time comes. Please do not worry, as we are making sure to plan ahead and there will be no service interruptions.  As soon as we have more information we will reach out to you.

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