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Logging into app

To use the AngelSense app do the following:

SCAN for AngelSense App:

  1. Download the AngelSense app for iOS or Android
    You can also use the web app by opening this link http://app.angelsense.com in your internet browser (for non iOS/Android phone or PC)
  2. Choose the correct option:
    1. Sign In: For those who already have an AngelSense account and device for their Angel
      1. Enter your user name (the email address you registered with) and password
      2. Click “Show password” to verify you are typing the right password (case sensitive)
      3. If you forgot your password click “Forgot Password” to have a new one sent to you
      4. After your first login, the system will automatically login without requiring your credentials
    2. Create a New Account: ​​​​​​​For those who purchased from a 3rd party
    3. Invited To Be A Guardian: ​​​​​​​For those who were invited by a Primary Guardian to be a Guardian

 

 

Note for iPhone/iPad Safari browser users (using the web app):

 

1. Make sure cookies are allowed: Settings → Safari → block cookies → select always allow
2. If needed delete your cache: Settings → Safari → clear history and website data → clear history and data

NOTE: It is important that Guardians log in with their own email address instead of having a shared login. This will prevent issues with notifications and logging in. 

AngelSense GPS Tracker Device

Relevant Information

Using the App Overview
Using the App Overview

    Main Menu   Select Angel (Switch Between Multiple Devices)     Press Arrow to Select Angel When Using App for Multiple Devices My Account     View and Update Payment and Billing Information Add Another Angel: Purchase an Additional Device with Discounted Monthly Subscription Change Password Settings     General Setting: Change Angel...

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Activating a replacement device
Activating a replacement device

Please activate your replacement device ASAP to avoid a lapse in coverage. The inactive device's SIM will automatically be suspended after 7 days.   1. Charge your device near a window. 2. Click Menu > Settings > General 3. Your AngelSense device ID number is on the back of the GPS4 device or on the...

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App Troubleshooting
App Troubleshooting

  Empty Timeline Missing Unnamed Place App not loading Login Issues Force close app App not loading Generally, white screen issues, the app not loading, and getting a message of  "something has gone wrong" or "forbidden" are due to inadequate cell or WiFi on your phone in order for the app to load. We suggest the following...

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Contacting Customer Support
Contacting Customer Support

Business hours: Monday - Friday 8:00 - 5:00 PM EST (excluding US Holidays) Live Chat via website: http://www.angelsense.com Live Chat via AngelSense App: Go to your app, click on "Help" then "Contact Us" Live Chat via Facebook Page: click here Email: support@angelsense.com Phone: +1 888-999-2023 or 1-646-770-2950 (888) 795-2023 Canada Toll Free (808) 1890825 UK Toll Free...

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