Help Center

Contacting Customer Support

Business hours:


Monday – Friday 8:00 – 5:00 PM EST (excluding US Holidays)


  • Live Chat via website:
  • Live Chat via AngelSense App: Go to your app, click on “Help” then “Contact Us”
  • Live Chat via Facebook Page: click here
  • Email:
  • Phone: +1 888-999-2023 or 1-646-770-2950

In case of emergency, please call the police first. AngelSense is available during business hours to aid in tracking your child and answer any questions.


How to contact us out of US business hours:


  • Email:
  • Open a support case via “Contact Us” on website or AngelSense app
  • Phone (messaging service): +1 888-999-2023 or 1-646-770-2950

In case of emergency out of business hours, please call the police first. If you are unable to track your child please leave a message via our messaging service who will reach us ASAP to aid in tracking your child.


General Information:

Press Contacts:


Helpful Links:
AngelSense Guardians Facebook Group (users):

Web Version of AngelSense app:
Troubleshooting Help Section: 

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