Help Center

Charging the Device

We suggest keeping the device charging when not in use. It is best to keep the device charged instead of letting the battery run out.

Which device do you have? Scroll for GPS1 and Watch

The GPS 4 device is charged with a magnetic charger. It takes about 2 hours to recharge the battery. The device automatically powers on when it is plugged in.

To charge the battery:

1. Connect one side of the USB charging cable to a wall charger or USB outlet and the magnetic connector to the device.
2. Charge the device near a window with good cellular reception, so that data can be regularly transmitted to the app. While connecting, the relevant LED blinks.
3. Ensure that the device is charging:
   • The red LED light on the device will blink and when fully charged it will stay on.
   • You will hear an audible voice say “device is charging” when you plug it in.
   • The battery in the app status bar should be green with a lightning bolt by it.

Note:

The device’s charging port is not under warranty.
We suggest keeping the device charging when not in use. It is best to keep the device charged instead of letting the battery run out.
To turn the device off, if needed, use the app shutdown feature.

• While connected, the watch face will show the battery level.
• If the battery is empty, it will take approx 20 seconds to power on.
• You will hear an audible voice say “device is charging” once it powers on.
• The app status bar will show a lightning bolt next to it.

Note: We suggest keeping the watch charging when not in use and not let the battery run out.

There is no power button on the watch. To turn it off, if needed, use the app shutdown feature.

The AngelSense Guardian GPS 1 device is charged with a standard USB charger. It takes about 4 hours to recharge the battery. The device automatically powers on when it is plugged in.

To charge the battery:

• The device’s charging port is not under warranty. 
  • We recommend that an adult connects the device to a charger, and not a child.
  • Attach the charger gently. Connect and disconnect the cable in a straight movement without wiggling.
• We suggest to keep the device charging when not in use. It is best to keep the device charged instead of letting the battery run out.
• GPS 1 devices have the power button disabled by default.
  • Pressing the power button will not power off the device. It is disabled by default to avoid it accidentally being powered off.
  • To turn the device off, if needed, use the app remote shutdown feature.
  • To turn the device on, plug in the device.
  • To enable the power button, go to the app web version, go to Main Menu > Settings > General > Enabled > Save

• Power Button Enabled?
  • Pressing down on the power button for 7 seconds, will power off the device.
  • Pressing down on the power button for 3 seconds, will power the device on.

*GPS 1 devices with device tracker version of G4A.EY.016 and above can enable the power button from the app in the web version only for now. We will be updating the phone app in the near future. You can see your device’s current firmware version from the app Main Menu > Help > About. Please contact us for any assistance.

Note: GPS 2  guidance is available here