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Multiple No Communication entries

  • If this happens in a particular location, it is likely a local cell reception issue. This can appear as many “No Communication” entries splitting a specific location (e.g. School, No Communication, School, No Communication, etc.), or a “No Communication” entry every time the child is at a specific location.
  • If this happens at different locations, it is likely that the SIM card in your device has inadequate coverage in your area. Contact us via chat or email us at and we will gladly look into this for you and if an alternate SIM is required, we will send one. See: Choosing a cellular carrier

NOTE: The cellular carrier used in your device does not need to be the same as your personal cellular carrier. 


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