Help Center

Call Request (SOS) Settings

Call Request is a setting allowing your loved one to press the SOS button on the device to request a call from you.

Configure Call Request Notifications

Activate Call Request

The settings for the GPS 4 can be accessed from your app’s Menu on the left hand side:

*App Versions below 4.0.0: Click Settings and Voice & Alarm.

*App Versions above 4.0.0: Click Settings and SOS Button

Enabling Call Requests:

1. Select ‘Call Request’. This will allow your Angel to request a call from you. When they request a call you will receive a notification to let you know that they have pressed the button. Click “Save”


2. If you wish for this feature to not be enabled, choose one of the other options. Click “Save”

Need to Prevent Accidental Requests?

• Clicks required for successful request: You can put how many times they will need to press the button in order for a call request notification to be sent to you.


• Within time frame of: You can put how many times they will need to press the button within a specific time frame for a call request to go through.


• Prevent Frequent Requests: In order to prevent frequent requests for a call, you can set the minimum time between call requests.

**Please note:

• Enabling the SOS button will allow the Angel to stop the Alarm.


• Disabling the SOS button will prevent the Angel from stopping the Alarm. 
  
  
  
  • The Alarm will stop based on the Alarm settings OR when you stop the Alarm in the Tools Menu
  
  
  
  

The settings for your Watch can be accessed from your app’s Menu on the left hand side..

*App Versions below 4.0.0: Click Settings and Voice & Alarm.

*App Versions above 4.0.0: Click Settings and SOS Button

Enabling Call Requests:

1. Select ‘Call Request’. This will allow your Angel to request a call from you. When they request a call you will receive a notification to let you know that they have pressed the button. Click “Save”


2. If you wish for this feature to not be enabled, choose another option. Click “Save”

Need to Prevent Accidental Requests?

• Prevent Frequent Requests: In order to prevent frequent requests for a call, you can set the minimum time between call requests.

**Please note:

• Enabling the SOS button will allow the Angel to stop the Alarm.


• Disabling the SOS button will prevent the Angel from stopping the Alarm. 
  
  
  
  • The Alarm will stop after 2 minutes OR once you stop the Alarm in the Tools Menu.
  
  
  
  

Configure Call Request Notifications

1. Open Menu > “Settings” > “Notifications”

*App Versions 4.0.0 and above

2. Scroll down the “Others” section and select how you would like to receive your notifications.

*App Version 4.0.0 and above

3. Click “Save”