We received many requests to add the ability to have the SOS button directly call a guardian. We listened and are very excited to have this option added to the new AngelSense Version!
Want to try it? Enable your AngelSense GPS device to make a direct call yourself! See instructions below.
You can enable your AngelSense GPS device so that when the SOS button is pushed, it will make a direct call to a user that has been granted voice permissions.
How can I use this feature?
How do I change the designated user who receives the call?
How do I turn this feature off?
Do I need to update my device to use this feature?
No, all GPS 1, GPS 4 and Watch firmware versions are already updated and can enable this feature. If you would like to be added to our beta testing for future features, please contact Customer Care.
Does this feature use voice minutes?
Yes, you can find a log and balance of all the voice minutes usage in your app call log. If you need more voice minutes, they can be added from the AngelSense Store in your app. Any additional voice minutes purchased via the app will carry over, don’t expire and only be used after the free 60 minutes are used each month.
Under what conditions can I expect this feature to possibly not function properly?
In order for any voice feature to go through, the AngelSense device needs to be in an area with at least 1 bar of cellular reception. You can check on the app status bar to verify reception. If there is limited reception where you are, your phone might not receive the call.
Additionally, if you have a school schedule set up for times that voice features are disabled, this feature will not work during those times.
What happens if I don’t answer the Call Direct?
The device calls the selected Guardian. If you want to give a different Guardian voice permissions, Click Main Menu > Users > Guardians > Edit > Extra Permissions > Voice Features > Save
How do you end the call?
It will automatically end when the person that received the call hangs up. The Angel can also disconnect the call from their device by pressing the SOS button on the front of the GPS 1 and GPS 4 and the red call end button on the Watch face.
If you would like to be added to our beta testing for new features, including this one, please contact Customer Care.
By pressing the SOS or Call Request button on their device, your loved one can let you know that they want a call from you! The Guardian can set up the Call Request Settings from their app to avoid accidental or repetitive call requests. When either of the front buttons are pressed according to...
GO »
1-Way Voice helps locate a missing person indoors where GPS is ineffective. It is also used for well-being checks. The Primary Guardian (person who completed the purchase) can edit which Guardians are authorized for calling the device. The AngelSense subscription includes 60 free minutes. Typically caregivers do short well-being checks and...
GO »
Only AngelSense has an assistive 2-Way speakerphone designed for those with special needs. In a world where most people have cell phones there are still those who are unable to use them. With AngelSense you can speak with your loved one without them having to press a button. The auto-answer voice feature not only allows...
GO »
2-Way Voice (AngelCall) includes a rich set of options to control the experience when you call, to adjust to each individuals sensitivity levels. We suggest speaking loudly, clearly, and slowly, as the device is typically secured inside of clothing. This can be accessed from your app's Menu on the left hand side by clicking on...
GO »
Business hours: Monday - Friday 8:00 - 5:00 PM EST (excluding US Holidays) Live Chat via website: http://www.angelsense.com Live Chat via AngelSense App: Go to your app, click on "Help" then "Contact Us" Live Chat via Facebook Page: click here Email: support@angelsense.com Phone: +1 888-999-2023 or 1-646-770-2950 (888) 795-2023 Canada Toll Free (808) 1890825 UK Toll Free...
GO »
The new version of AngelSense has an array of new features and safety measures in place to make sure you can always find your loved one as easily and as quickly as possible. New features include a better connection, easier wearing with new accessories, and new tools for safety and well-being: Improved Battery Life -...
GO »
Only phone numbers that are approved by you can access the AngelSense Guardian GPS device. Even if someone else has the number of the device, they will not be able to access it. On GPS 1, only two phone numbers can be authorized. On GPS 4 and the Watch, 10 phone numbers can be...
GO »