Subscribers who had to cancel their subscription and then would like to come back can do this in a very simple and self-service manner.
All they need to do is login to their app, and follow two simple steps:
- Provide updated payment method details
- Purchase a device or re-activate their existing one
- After clicking the first link above, you will need to provide updated payment information and after that the recurring payments restart and the first payment is charged.
- After clicking OK, you will need to decide whether to purchase a device (in the AngelSense Store available from the app) or activate an existing one (possible only shortly after an account is canceled).
That’s it! You can now start using the app! As soon as the new device arrives or the existing one is re-activated by AngelSense technical support, you are good to go!