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Force close app
iPhone/iPad:
- Double-press the Home button to open the list of recently opened applications.
- Scroll to the left and right to find the app you want to close.
- Touch the app’s thumbnail and slide it upward and off the screen
Android:
Open “Settings”
Click “Apps”
Click the “Running” tab to view only active or running apps
Click the apps to close
Click the Stop or Force Stop button
