Tratamiento de los daños causados por el agua
¿Qué puede hacer si su dispositivo pasa accidentalmente por la lavadora o su hijo salta a la piscina?
Lamentablemente, la garantía del dispositivo quedará anulada si esto ocurre, pero hay algunos pasos que puedes seguir para intentar salvarlo.
GPS 4:
- Sacar el aparato del agua lo antes posible
- Secar el exterior del dispositivo
- If the device is on and still communicating, turn it off by using Remote Shutdown
- Open the device (See this FAQ for guidance on opening your device: SIM Replacement)
- Dry the inside of the device by patting it with a soft, absorbent cloth or towel as best as possible.
- Find a well ventilated area and leave the device to air dry for at last 24-48 hours. It is important to ensure that all of the components are completely dry before reassembly and use.
- If the water was seawater, additional steps should be taken After drying the device as mentioned above since sea water is more corrosive:
- Dampen a clean cloth or sponge with isopropyl alcohol (as known as rubbing alcohol) or an electronics cleaning solution
- Carefully wipe down any areas that were wet with seawater. This will help remove any residue or salt deposits
- Allow the device to air dry again for an extended period, making sure it is completely dry before reassembling and using it.
- Al volver a montar el aparato, asegúrese de que no hay partículas de polvo, etc.
- Vuelve a poner el dispositivo a cargar.
- Be careful about uncommon noises and unplug if you hear any.
- If everything looks (and sounds) fine, try sending it out with your loved one.
Watch:
- Sacar el aparato del agua lo antes posible
- Secar el exterior del dispositivo
- If the device is on and still communicating, turn it off by using Remote Shutdown
- Find a well ventilated area and leave the device to air dry for at last 24-48 hours.
- If the water was seawater, additional steps should be taken After drying the device as mentioned above since sea water is more corrosive:
- Dampen a clean cloth or sponge with isopropyl alcohol (as known as rubbing alcohol) or an electronics cleaning solution
- Carefully wipe down any areas that were wet with seawater. This will help remove any residue or salt deposits
- Allow the device to air dry again for an extended period, making sure it is completely dry before reassembling and using it.
- Vuelve a poner el dispositivo a cargar.
- Be careful about uncommon noises and unplug if you hear any.
- If everything looks (and sounds) fine, try sending it out with your loved one.
GPS 1:
- Sacar el aparato del agua lo antes posible
- Secar el exterior del dispositivo
- Press the front buttons for a few seconds to see if it is on (the lights will blink if so)
- If it is on, turn it off by Removing the battery.
- Seca el interior del aparato y sécalo con alcohol de quemar.
- Put it in a sealed bag with silica gel packets. The silica will absorb the humidity left in the device. For best results take the device apart.
- Déjalo en un lugar oscuro y sin luz durante 24-48 horas, pero cuanto más tiempo mejor.
- Al volver a montar el aparato, asegúrese de que no hay partículas de polvo, etc.
- Vuelve a poner el dispositivo a cargar.
- Be careful about uncommon noises and unplug if you hear any.
- If everything looks (and sounds) fine, try sending it out with your loved one.
Esto ha funcionado para algunos usuarios en el pasado, así que vale la pena intentarlo, pero no podemos garantizar que funcione. Consulte nuestras opciones de resistencia al agua.
IMPORTANTE:
GPS 1 Devices: Even if your device regains communication, we strongly suggest replacing your battery as batteries that get wet are a serious safety risk and can be very dangerous. See: Ordering Accessories and Minutes
GPS 4 & Watch: It is suggested to purchase a replacement device as batteries that got wet are at high risk to be dangerous. See: Ordering a Replacement Device
Si su dispositivo no recupera la comunicación después de los pasos anteriores, de cargarlo, de verificar que está encendido y de sacarlo a pasear, será necesario adquirir un dispositivo de reemplazo. Consulte: Cómo comprar un dispositivo de reemplazo.
